Isn't it supposed to be...? This product came the next day the shipment mail came. I liked how their jobs were speedy; however, when I opened the package, it looked as if it was a used one, whereas I bought it as a "NEW" conditioned one. The box was out of it's shape, Misa's face was dirty and, her legs were even more dirtier. I'm curious if that's supposed to be the condition of a "NEW" toy, but it came earlier than it supposed to so I let it go.