World Famous Comics: AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook
AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook
From: Apple Computer Average Rating: Binding: Software CPU Manufacturer: Motorola CPU Speed: 500 MHz CPU Type: Intel Pentium II Xeon Format: CD Hard Disk Size: 160 GB Label: Apple Computer Model: MA519LL/A Processor Count: 600 System Memory Size: 500 MB System Memory Type: DIMM
Features:
Extend repair and telephone support coverage of your MacBook or MacBook Air to three years
Onsite service for desktop computers (not available in all areas)
Provides dedicated access to web-based support resources and powerful diagnostic tools
AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
Can be added at any time during the computer's one-year Apple hardware warranty
Product Description: The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer's purchase date. This comprehensive plan includes expert telephone assistance, onsite.
Amazon.com Product Description: Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for MacBook Air and MacBook (MA519LL/A) extends the complimentary coverage on your MacBook Air/MacBook to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.
Extend your coverage to three years of service and expert telephone technical support.
One Number to Call for Help Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.
Convenient Repair Options The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.
Coverage Information The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.
To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
Global repair coverage is included.
This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.
Frequently Asked Questions Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.
What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).
What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.
When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
AppleCare Protection Plan MA519LL/A for MacBook I'm very annoyed because the product cannot be activated as it was purchased after the initial protection expired.I was not told this at the time of purchase and I have not been offered an alternative Plan. However, you have ofered to refund the purchase price. What a waste of time and effort.
Hope I never need it! Not much to write about a service plan that I haven't needed but I wanted to address something I read before I purchased it. There seemed to be some concern about activating the product buying it from Amazon or another re-seller. Once I received my confirmation I realized that this wasn't a problem.
Once I received my confirmation.
The problem I had was minor, however it was quite annoying. I logged in to register the Service Plan and as I reached the last screen I received the message that it could not be processed and that I should try again later. I tried again (several times) and kept being told that the product number was already in the system as having been registered, but then there was also the message that my registration was in progress and I couldn't check the status until the registration was completed. This left me in limbo as I didn't know if someone else had registered with my number or it was my attempted registration that it was recognizing.
I decided to wait and two days later I received my confirmation e-mail. And that's it. It seemed to have bombed out, then to have been a bad number and in the end, it was fine.
Now let's hope I never have to test my coverage!
Hope this helps!
Easy Install Had absolutely no problem with the install and never had to contact Apple directly. Would recommend buying from Amazon and saving the money!
Before you buy AppleCare for laptops, consider THIS I used to work in an Apple Store. We were pressured to push AppleCare. I only took the job with the understanding I would NEVER pressure a customer to buy something they didn't need. They forced me to push .Mac just the same, but I made it clear to customers my heart wasn't in that disappointing product.
But my heart was in AppleCare. For two simple reasons: Apple gave excellent care, and frankly, you needed it. Look at Consumer Reports listings of product breakdowns, and you discover Apples break as much as PCs. As others will tell you, AppleCare is NOTHING compared to paying for repairs out of pocket.
But one day I got a customer who said something mind-boggling to me. He said, "I never buy AppleCare, ever." I'm like, why not? He said, "I unload my Macs on eBay one month before the year warranty runs out. This way, you're always running a new, zippy Mac, with the latest operating system installed instead of purchased." I thought that was a little kooky, but the more I thought about it, it was genius. For iMacs and Mac-Minis, no. because the AppleCare is relatively inexpensive But for laptops?
Brilliant.
Think about it. Like it or not, laptop batteries seem to go lame or dead by year two. Laptop prices also drop a bit each year. With a recession slamming against us, and Apple plainly stating prices will fall (a rarity indeed), put the pieces together.
Suppose you buy an $1100 Macbook on Amazon, right now. Word has it the line is going to be updated in September. So you buy it, and sure enough, new MacBooks pop into existence. Maybe an entry level one at 1050. So you sell your newish MacBook on eBay for $950. That means it will cost you $250 to upgrade to that new MacBook you didn't know you wanted. But $250 is the cost of AppleCare, and now you have a brand new Mac, new battery, and 1 year warranty.
Know what a new battery costs from Apple? Over a hundred. Know what the next operating system will cost, if you bought the box? Over a hundred.
Yes, there are a lot of ifs and buts in this process, and so if you can't sell your MacBook on eBay for a good price, or the price on the new MacBook doesn't drop: buy AppleCare. You have a year to buy it.
Apple support rocks! I've only had to use the support twice - once for a harddrive failure and another time for a question. both times my expectations were WILDLY exceeded. My hard drive was replaced SAME DAY (5 hours) in store and because of time machine, I was back to where I was the very next morning. And my phone support call was not only answered, but he made sure I was FULLY taken care of in spite of a long queue of callers waiting - most support organizations would have been "OK, gotta run... " after minimally answering my question.
... and I'm in the technical support business... I have high expectations in this area...
Anything Goes Trivia
Trevor
Megaton Man
