Product Description: Zip media is still one of the most successful removable storage devices. With its large capacities Zip disks allow you to back up, transfer, secure and archive all of your critical data - all while being extremely portable. Plus, it's the only disk type allowing you to password protect your important data.
Iomega! failed product, terrible support, not willing to help! Have you ever wonder why they sell all those factory reconditioned stuff?
Well, I contacted web support to replace disks, they told me the drive was out of warranty, I explained the drive was perfect, I have unusable media, and that I could send the damaged disks back to them so they could check them, also offered all the serial numbers for all disks.
They refused to do anything without a Proof of purchase, and hung me up.
Great Support (?), I swear I won't buy anything again from this company.
As advise, do the same.
Convenient yes, but is it reliable? The zip format is very convenient. I have been using them for years. I used to mail the 100mb disks overseas in just an envelope without a problem. Very reliable.
The 750mb? Not so reliable in my experience. I had a brand-new Zip 750mb disk die on me in the last few weeks. Within a few minutes, it was so badly corrupted that MS Windows could not format or even see the disk. Hardware failure. Gone was my "convenient" back-up. As dead as the disk. And this was not the first one to die on me! (I am talking about the disk, not the drive. Without the disk, the drive is worthless).
So I contacted the Iomega support people. Had to call them, because the website support sucks. Very friendly they were, but they would not replace the disk. Never mind that the disk has a five year warranty. No sir. I had to produce the proof of purchase. Well, the 750mb disk format has not even been out for five years, so that request defies logic. Who keeps the receipt for an cheap disk?
Suffices to say, this is where my 10 year old relationship with Iomega ends. When I back up data, I expect the media to be reliable.
Anything Goes Trivia
Megaton Man
Trevor
