Customer Service Group - Resource for customer service, call center and helpdesk professionals.
destinationCRM.com - Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
eCRMGuide - Customer relationship management and e-business news.
eCustomerServiceWorld.com - Articles, case studies and white papers as well as news, information, advice and jobs.
Outsourcing CRM - Case studies and best practices focused on customer relationship management.
Service Untitled - A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
Last update: 1:15 PT, Monday, October 6, 2008
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